Why are my discounts not applying on Shopify Online Store Checkout (Shopify Plus)
If you're experiencing issues with discounts not applying at the checkout on your Shopify Online Store (Shopify Plus), it might be due to using an outdated checkout method. Merchants who are still using checkout.liquid need to upgrade to Checkout Extensibility.
How to Check If You're Using checkout.liquid
- Go to your Shopify Admin: Log in to your Shopify account.
- Navigate to Settings: Click on the Settings option.
- Select Checkout: In the Settings menu, click on Checkout.
If you see a message like this:
Why Upgrade?
Upgrading to Checkout Extensibility is crucial because certain features are incompatible with checkout.liquid . These features include:
- Checkout UI Extensions
- B2B
- Shop Cash
- Try-before-you-buy
- Preorders
- Shopify Functions
- Product bundles
- One-page checkout
- Local currency order editing
How to Upgrade
Refer to Shopify's Upgrade Guide for detailed steps on how to upgrade your checkout process.
By upgrading, you ensure that your discounts and other advanced features work seamlessly, enhancing your customers' shopping experience and your store's functionality.