Setting up products and variants in Shopify

Freshly can only add batches to variants that Shopify tracks inventory for, at locations where the variant is stocked. Check these three settings in Shopify for every product and variant you want to batch track.

If a variant isn't set up, Freshly's Products page shows a Setup link instead of Add batch.

Turn on inventory tracking

1. In your Shopify admin, go to Products and open the product.
2. If the product has variants, click the variant you want to track.
3. In the Inventory section, turn on Track quantity.
4. Click Save.

Repeat for each variant you want to batch track.

In Freshly, an untracked variant shows an Enable inventory tracking banner with an Edit variant in Shopify button that opens the right page.

Stock the variant at each location

Freshly tracks batches per location, so the variant has to be stocked at every location where you want to add batches.

1. Open the product or variant in your Shopify admin.
2. In the Inventory section, click Edit locations.
3. Select the locations that stock this product.
4. Save your changes.

If you select a location in Freshly where the variant isn't stocked, Freshly shows "This variant is not stocked at this location" with an Edit locations button.

Stop selling when out of stock

To make sure customers can't buy a variant once all of its batches reach 0, leave continue selling turned off.

1. Open the product or variant in your Shopify admin.
2. In the Inventory section, click Sell when out of stock.
3. Make sure Continue selling when out of stock is not selected.
4. Click Save.

Have a lot of products to update? Use a CSV file instead: see Bulk updating inventory with a CSV file in Shopify.

If you have questions about getting your products tracked properly, contact our team.