Syncing your existing product inventory with Freshly
When you install Freshly, it copies all of your Shopify products and variants automatically. Your existing stock isn't in any batch yet, so the first step is to put that stock into a batch for each variant and location.
How Freshly syncs with Shopify
- Products and variants sync on install and stay up to date when you add, edit, or delete products in Shopify.
- Orders sync as they come in. Freshly assigns batches and lowers batch quantities automatically.
- Inventory changes made outside Freshly (in the Shopify admin, by another app, or by CSV import) are not applied to your batches. Freshly can't tell which batch the change belongs to. Make stock changes in Freshly, or see Why is my Freshly batch inventory not aligned with my inventory in Shopify?
Add your existing stock to a batch
- In Freshly, go to Products and open the variant.
- If you use more than one location, select the location in Inventory locations.
- If the variant has stock that isn't in a batch, you'll see Add unaccounted variant quantity (X items) to a batch. Click Create batch.
Freshly creates a batch called "Auto-created batch" with that quantity. Your Shopify quantity doesn't change.
- Click the batch name in the batch list to open it, add the Expiry date and any other details, and click Save. If the stock belongs to several batches, lower this batch's quantity and add the others with Add batch, unticking Adjust quantity in Shopify so Shopify isn't changed.
Once a variant has a batch, it appears in the With batches tab on the Products page.
Don't use Add batch for stock that's already in Shopify unless you untick Adjust quantity in Shopify. With the default settings, Add batch adds the quantity to Shopify, which would double count it. Learn more about adjusting inventory quantities in Shopify.
Next, learn how to add and edit inventory batches for new stock.