Adjusting inventory quantities in Shopify when creating inventory batches

When you add or edit a batch in Freshly, Freshly can change the variant's inventory in Shopify by the same amount. This is controlled by one setting in Preferences and a checkbox on each batch.

The Preferences setting

Go to Preferences and find the Inventory section. The setting Batch quantities added or adjusted on Freshly are reflected in Shopify. is on by default.

• On: Freshly can adjust Shopify quantities when you add, edit, delete, or expire batches. The Adjust quantity in Shopify checkbox on each batch starts out ticked.
• Off: Freshly never changes your Shopify quantities. Batches only track how your existing Shopify stock is split. Turn this off if you manage stock levels in Shopify, a warehouse system, or another app.

The checkbox on each batch

When the setting is on, you can decide per batch. Below the Quantity and Expiry date fields, the Adjust quantity in Shopify checkbox controls whether this change updates Shopify.

• Ticked: adding a batch of 20 adds 20 to the variant's Shopify quantity at that location. Changing a batch from 20 to 15 removes 5.
• Unticked: the batch is saved in Freshly only. Shopify isn't changed.

When the Preferences setting is off, the checkbox has no effect. Freshly won't change Shopify even if you tick it.

Deleting and expiring batches

The checkbox doesn't apply to deletes or expiry. These follow the Preferences setting:

• Deleting a batch: if the setting is on, the batch's remaining quantity is removed from Shopify. If it's off, Shopify isn't changed. Deleting a batch that Freshly has already marked as expired never changes Shopify.
• Batch expiry: if you use Remove batch quantity from inventory under Batch expiry, the batch's quantity is removed from Shopify only when the setting is on. The batch is marked expired either way.

Putting existing Shopify stock into batches

If a variant already has stock in Shopify that isn't in a batch, open the product in Freshly and click Create batch on the Add unaccounted variant quantity banner. This never changes your Shopify quantity, so it's the safest way to get started. See Syncing your existing product inventory with Freshly.